Are you process-oriented, communicatively strong and an organizational talent? As Aftersales Project Leader for the Care (service and maintenance) department at Wajer Yachts, you know better than anyone how to completely unburden customers. Wajer Yachts is known for its stylish, sporty motor yachts of exceptionally high quality. This high quality is reflected not only in the exclusive boats, but also in the quality of service. The Care department guarantees its (inter)national customers in the very highest segment of the market carefree ownership and optimal boating pleasure. Technical service and maintenance is carried out from the shipyard in Heeg (Friesland). This can range from standard maintenance, winter storage to complete refits of existing boats.

As Aftersales Project Manager, you play an important, central role in this. You will be responsible for 30 to 40 maintenance projects and Refits from A to Z. You will coordinate work with Operations Managers, working in different countries, and the customers.  In order to give the best advice to the customer you will consult on maintenance, possible upgrades to the boat and take stock of its condition. Based on this data and insights gained, you prepare an offer. After the client’s approval, you will make a plan of action and work preparation and get to work with your colleagues and be in charge of all the work that follows. You then organize a kick-off with the foremen and support them as needed. You will supervise and coordinate the execution of the work through to completion and make adjustments where necessary. You will arrange transportation, ensure clear planning for the workshop and order necessary materials and services within existing framework contracts. You have many internal and external contacts, especially suppliers and colleagues. You are ultimately responsible for delivering projects on time and on budget. As a project manager, you will also be responsible for administration and billing. At the end of the project, you coordinate the handover to the customer and ensure that the customer can once again enjoy optimal boating pleasure. When questions arise after completion, you handle them to the satisfaction of the customer.

Job Requirements Aftersales Project Manager

We are looking for a driven, solution-oriented team player with a heart for water sports. You are service-oriented and structured. Due to the growth of Wajer Yachts, we are looking for someone who can not only bring projects to a successful conclusion, but also contribute to the further development and structuring of the organization. You will contribute to a successful ERP implementation with the goal of increased visibility and continuous improvement of work processes.

In addition, you meet the following:

• A completed college level education, preferably Technical Business Administration or similar;
• At least 5 years of relevant work experience, preferably experience within a service-oriented organization;
• Customer-oriented; you act from the customer’s interest;
• Communication strength and persuasiveness: you know how to get others on board;
• technically proficient;
• Planning and organizational strength;
• Experience with project management software;
• Good command of the Dutch and English languages:
• affinity for water sports and luxury yacht building is a must, experience is a plus.

Company Profile

Our client, Wajer Yachts is an internationally operating luxury yacht builder in the premium segment. A close-knit family business with more than 130 employees. From the head office in Heeg and service points in southern France and on Ibiza and Mallorca, they make the ultimate sailing experience a reality for their clients. They have taken the unburdening of their relationships to the finest detail. They carry this out in the Wajer Care concept: “Without a Worry.” Want to know more about Wajer? Then check out the website.

Company culture

Working at Wajer means enjoying your work and taking pride in the product they build together. Despite its international success, it is still a Dutch family business and has both feet firmly on the ground.

Employment

 

A competitive salary obv cao metallurgical company, depending on experience and expertise 50k to 60k for a 38-hour work week.

The recruitment for this vacancy has been outsourced by Wajer Yachts exclusively to NewRoadz. For questions, please call Richard Veurink: 06-476 871 66.

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