Group Aftersales Manager (strategic advisor).
Location: Eindhoven — Pala Group B.V.
You will be responsible for integral after sales policies of Pala Group and develop them together with the branch directors. You will report to the general manager of Pala Group. You will analyze and report weekly and monthly after-sales performance. You organize and lead periodic meetings with branch directors, after sales, parts managers and workshop managers.
You will manage about six aftersales employees at the holding company. You are an incisive personality, a high professional who is ready for the second or third step and leads with authority from professionalism, processes and facts. Working in a matrix structure is not an issue for you and you are a valued interlocutor at the importer level.
Job requirements Group Aftersales Manager (strategic advisor)
- HBO/WO working and thinking level on organization and management
- HTS Automotive Engineering or similar
- Decisive, pragmatic and goal-oriented
- Project Management
- Creating support in change processes
- Analytically strong
- Demonstrated success in a similar position
Company Profile
The BMW and Mini brands need no introduction. The winged slogan “BMW makes driving great” encompasses exactly what the brand stands for and is the credo of Pala Group’s dealerships. At nine strategic, easily accessible locations in Gelderland, North Brabant and Limburg, over two hundred sales advisors and service people work hard every day to make “great driving” a reality for their customers. The BMW dealerships within Pala Group know how to perfectly translate the brand values of BMW and Mini into the corresponding service levels, bringing the brands close to the discerning car driver. Pala Group is an important distribution partner for importer BMW Netherlands. About 2,000 new BMWs and 400 MINIs are delivered to customers every year.
Company culture
The culture is dynamic, professional and hands-on
Employment
Excellent compensation and conditions appropriate to the level and growth path of the position.