Manager of Planning and Customer Service

We are looking for a leader who will work with the team in planning and customer service to ensure a streamlined operational organization. Innovation and progress are central to Timmerman Transport’s vision. This matches your experience as a professional in transport planning and customer service. With your personal attributes, you naturally have a positive impact on the team.

About the position

In this role, you will work with the operations manager and be responsible for all operational activities in the planning and customer service departments. You create a proactive atmosphere in which you motivate the team of about 10 colleagues n to show initiative and work together towards the set goals. You are organizationally strong and have an eye for detail, allowing you to oversee and manage processes. You translate new ideas into concrete plans that are effectively implemented.

As Manager of Planning & Customer Service, you show compassion and understanding for your team. You include them in changes and make them feel involved in new developments. You have the ability to change gear quickly and think in terms of solutions, appropriate to the dynamic environment of the transport sector. With your decisiveness and perseverance, you take on challenges and ensure that goals are achieved. You have a positive mindset and contribute to the growth of both the team and the organization.

About Timmerman Transport

Timmerman Transport, founded in 1920 in Staphorst, is a family business specializing in national and international transport, with a focus on Germany and Scandinavia. They are known for their customer friendliness and reliable service. The company strives for sustainability; the first  electric truck is now on the road. The motto is to win together with the customer, they give substance to this by perfectly understanding what the customer wants with the basis to always offer a suitable solution.

Job Requirements

• HBO working and thinking level
• Several years of experience in transportation services as an executive in a similar role
• Overview keeping, connecting, team player with winner’s mentality
• Communicative, professional, tactical and solution-oriented
• Affinity with IT and Data

What Carpenter Transport offers

Timmerman Transport is all about innovation and progress. The organization strives for an environment where everyone gets the space to use his or her talents to the maximum. As Manager Planning & Customer Service you will have the opportunity to make a real impact on the team and the organization.

In addition, customized working conditions will of course be offered within the framework of the collective bargaining agreement for professional freight transport.

Are you the leader we are looking for?

Step into this role and be part of a committed and ambitious team that always wants to move forward. Do you recognize yourself in this profile? Then apply immediately and let’s innovate and grow together!